We are a mental health, substance use, and recovery resource for residents of Tooele County. Benefits available to Optum Tooele County members include:
The Member Handbook offers an overview for members. To receive a free paper copy within five business days, call 1-800-640-5349 or email.
Optum Tooele County Member Handbook
Manual de Servicios de Salud Mental Optum Tooele County para miembros de Medicaid
This information reviews your rights in a way that is clear to understand.
For more information about nondiscrimination:
For more information about language services:
TCo Live and Work Well is a website. It offers behavioral health resources to help you.
According to Utah State law, you have the right to make decisions about your medical care with an advance directive. An advance health care directive is a form that explains what you want to happen if you have health problems that cause you not to be able to tell doctors or other people what kind of care you want. A psychiatric advance directive is for mental health care in particular. It describes your choices for future mental health treatment and allows you to choose a trusted person to help with those decisions if needed. It gives you control over your treatment by letting you decide which treatments you do or do not want in the future, in case you are not able to communicate well and with good judgment.
You can go to the National Resource Center for Utah to get information about the Utah law for advance directives (Utah Code, Title 75, Chapter 2a). This website also has a form you can use if you want to make your own psychiatric advance directive.
We are here to help you find and access services and providers. We are also here to help you understand your benefits and rights as a program member. You can see your personal health information using a smartphone app on a desktop, laptop or tablet computer.
The Optum member portal lets you choose which apps can show your information and lets you bring your information from your old plan to Optum. To view available apps or share your personal health information, click View or Share My Personal Health Information. (You will be required to create a free One Healthcare ID account)
How can I see my personal health information?
You can see your personal health information at any time. You can use an app on a smartphone or a desktop, laptop or other computer. The Optum member portal lets you choose which apps can show your information to only you.
What information is available?
You can look up your personal health information, such as claims, eligibility and authorizations. Not all apps will give the same types of information.
How can I sign up?
Click the link View or Share My Personal Health Information< (You will be required to create a free One Healthcare ID account.)
You will be asked to create an ID. To see your personal health information, you will be asked to agree to share your information with the third-party app company you choose.
Do I have to use this?
No, you do not. You can choose to view your personal health information by sharing it with the app. You can also choose not to share your information.
What if I am using an app and want to opt-out of sharing my data later?
You have the right to stop sharing your personal health information at any time. You can do this by withdrawing your permission within the Optum portal on the dashboard.
Does Optum own a personal health information app?
No, Optum does not own an app and does not endorse any specific third-party personal health information sharing apps. Optum created a web portal. This portal works with third-party apps to show your personal health information to you with your permission.
Can my Personal Representative help me share my information?
Yes. You have chosen a personal representative. Your representative can see your health data. Your representative may only act on your behalf. They can approve each application. They can remove each application. Each approved application can get your health data. You may change a representative at any time. You may remove a representative at any time. Your representative can help you share your information.